Location: Work From Home

About the Job

Big Bazaar is looking for a Customer Care Executive to join our team. In this role, you will provide top-notch support to customers, assisting them with their queries and ensuring a positive shopping experience. This is a great opportunity to work from home and contribute to one of India's leading retail brands.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Assist with order placements, tracking, and returns.
• Resolve customer complaints and ensure timely solutions.
• Maintain accurate and up-to-date records of customer interactions.
• Collaborate with internal teams to address complex issues.
• Strive to meet customer satisfaction and service quality standards.

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Requirements

• High school diploma or equivalent.
• Strong communication skills in English and local languages.
• Basic computer skills and experience with customer service tools.
• Previous experience in customer service is preferred.
• Ability to work in a team and handle customer issues effectively.

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Benefits

• Competitive salary and performance bonuses.
• Flexible working hours.
• Opportunities for career growth and development.
• Supportive and friendly work culture.

How to Apply

If you are interested, please apply through our official site. We look forward to your application!

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