Position title
Asian Paints Recruitment 2024 - Vacancy Job Alert - Customer Success Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD16,000-USD21,000 Per month
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Asian Paints Recruitment 2024
As a Customer Success Manager at Asian Paints, you'll be the color confidante, the relationship architect, and the service maestro who ensures every interaction with our customers is a vibrant brushstroke of satisfaction. You'll wear many hats – understanding customer needs and preferences, recommending the perfect color solutions and décor ideas, providing post-purchase support and problem-solving assistance, building strong relationships, and ultimately, turning customers into lifelong advocates for Asian Paints.
Asian Paints Jobs Near Me
Responsibilities:
- Develop and maintain strong relationships with assigned customers.
- Understand customer needs and preferences related to paints, color selection, and home décor.
- Recommend the right Asian Paints products and solutions based on individual needs and budgets.
- Provide expert advice and guidance on color selection, application techniques, and interior design trends.
- Resolve customer complaints and issues promptly and effectively, ensuring their satisfaction.
- Manage after-sales service requests and track resolution progress.
- Gather customer feedback and suggestions for improvement.
- Stay updated on Asian Paints' product range, promotions, and policies.
- Collaborate with internal teams (sales, marketing, technical) to provide seamless customer experience.
Asian Paints Careers
Skills and Qualifications:
- Bachelor's degree in Interior Design, Art, Marketing, or a related field preferred.
- Minimum 2 years of experience in customer service or account management, ideally within the retail or home improvement industry.
- Excellent communication, interpersonal, and problem-solving skills are essential.
- Active listening and empathy are crucial for understanding customer needs.
- Strong knowledge of color theory and interior design trends is desirable.
- Passion for Asian Paints and commitment to its customer-centric approach is invaluable.
Hiring organization
Date posted
December 30, 2023
Valid through
August 31, 2024
PDF Export