Position title
Asian Paints Recruitment 2024 - Job Change - Customer Success Manager Post
Job Location
India
Remote work from: IND




Base Salary
USD14,000-USD21,000 Per month
Qualifications

12th Pass/Graduate.

Employment Type
Full-time




 

Description
Asian Paints Recruitment 2024

As a Customer Success Manager at Asian Paints, you'll be the guardian of customer satisfaction, ensuring their experience with our products and services is nothing short of exceptional. You'll be a problem-solver, a relationship builder, and a strategic thinker, playing a crucial role in driving customer loyalty and advocacy for Asian Paints.




Asian Paints Jobs Near Me

Responsibilities:

  • Proactively identify and address customer needs, concerns, and escalations.
  • Provide prompt and personalized support through various channels, including phone, email, and chat.
  • Build strong relationships with key customers, fostering loyalty and advocacy.
  • Analyze customer data and feedback to identify areas for improvement and develop customer success strategies.
  • Train and educate customers on Asian Paints' products and services.
  • Collaborate with cross-functional teams, such as sales, product, and marketing, to ensure a consistent and positive customer experience.
  • Stay updated on industry trends and best practices in customer success.




Asian Paints Careers

Skills and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, Customer Service, or a related field preferred.
  • Minimum 3 years of experience in customer success or account management, preferably within the retail or construction sector.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
  • Problem-solving and analytical skills to identify and resolve customer issues efficiently.
  • Ability to work independently and manage multiple projects simultaneously.
  • Proficiency in customer relationship management (CRM) tools is a plus.
  • Passion for Asian Paints' commitment to quality, innovation, and sustainability is essential.
Important Links

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Date posted
December 29, 2023
Valid through
August 31, 2024
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Position: Asian Paints Recruitment 2024 - Job Change - Customer Success Manager Post

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