Position title
Asian Paints Recruitment 2024 - Job Change - Customer Success Manager Post
Job Location
India
Remote work from: IND
Base Salary
USD14,000-USD21,000 Per month
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Asian Paints Recruitment 2024
As a Customer Success Manager at Asian Paints, you'll be the guardian of customer satisfaction, ensuring their experience with our products and services is nothing short of exceptional. You'll be a problem-solver, a relationship builder, and a strategic thinker, playing a crucial role in driving customer loyalty and advocacy for Asian Paints.
Asian Paints Jobs Near Me
Responsibilities:
- Proactively identify and address customer needs, concerns, and escalations.
- Provide prompt and personalized support through various channels, including phone, email, and chat.
- Build strong relationships with key customers, fostering loyalty and advocacy.
- Analyze customer data and feedback to identify areas for improvement and develop customer success strategies.
- Train and educate customers on Asian Paints' products and services.
- Collaborate with cross-functional teams, such as sales, product, and marketing, to ensure a consistent and positive customer experience.
- Stay updated on industry trends and best practices in customer success.
Asian Paints Careers
Skills and Qualifications:
- Bachelor's degree in Business Administration, Marketing, Customer Service, or a related field preferred.
- Minimum 3 years of experience in customer success or account management, preferably within the retail or construction sector.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
- Problem-solving and analytical skills to identify and resolve customer issues efficiently.
- Ability to work independently and manage multiple projects simultaneously.
- Proficiency in customer relationship management (CRM) tools is a plus.
- Passion for Asian Paints' commitment to quality, innovation, and sustainability is essential.
Hiring organization
Date posted
December 29, 2023
Valid through
August 31, 2024
PDF Export