Asian Paints Recruitment 2024

Asian Paints is looking for highly motivated and experienced Customer Service Managers to join our team. As a Customer Service Manager, you will be responsible for leading and managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that Asian Paints provides excellent customer service to all of its customers.

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Responsibilities:

• Lead and manage a team of customer service representatives
• Develop and implement customer service policies and procedures
• Ensure that Asian Paints provides excellent customer service to all of its customers
• Resolve customer complaints and inquiries
• Monitor customer satisfaction and identify areas for improvement
• Train and develop customer service representatives
• Collaborate with other departments to ensure that Asian Paints meets the needs of its customers

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Skills:

• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to develop and implement customer service policies and procedures
• Ability to resolve customer complaints and inquiries
• Ability to monitor customer satisfaction and identify areas for improvement
• Ability to train and develop customer service representatives