Asian Paints Recruitment 2023

We are looking for a highly motivated and experienced Customer Relationship Executive to join our team. The ideal candidate will have a strong understanding of customer service principles and the ability to build and maintain relationships with customers. The Customer Relationship Executive will be responsible for providing excellent customer service to customers, resolving customer issues, and providing ongoing support to customers.

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Responsibilities:

• Provide excellent customer service to customers via phone, email, and chat.
• Resolve customer issues in a timely and efficient manner.
• Provide ongoing support to customers.
• Track and analyze customer feedback.
• Report on customer satisfaction to the Head of Customer Service.

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Skills:

• Strong understanding of customer service principles.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to communicate effectively with both technical and non-technical audiences.