Asian Paints Recruitment 2023-24

We are looking for a highly motivated and results-oriented Customer Success Manager to join our team. The ideal candidate will have a strong understanding of the customer journey and be able to effectively manage customer relationships. The Customer Success Manager will be responsible for a variety of tasks, such as onboarding new customers, providing support to existing customers, and identifying and resolving customer issues.

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Responsibilities:

• Onboard new customers
• Provide support to existing customers
• Identify and resolve customer issues
• Develop and execute customer success plans
• Track customer satisfaction
• Work with other departments to improve customer experience

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Skills:

• Strong understanding of the customer journey
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Problem-solving and analytical skills
• Customer-centric mindset