Asian Paints Recruitment 2023-24

As our Help Desk Rockstar, you'll be the frontline champion for our internal users, ensuring their technology woes vanish faster than a splash of fresh paint. From troubleshooting software glitches to providing guidance on new systems, you'll be the go-to person for all things tech-related. Get ready to wear your problem-solving cape and make every interaction a delightful experience.

Asian Paints Jobs Near Me

Responsibilities:

• Technical Support: Provide prompt and efficient technical assistance to internal users across various departments, resolving issues related to hardware, software, network connectivity, and other IT systems.
• First-line Resolution: Diagnose and troubleshoot problems to the best of your ability, escalating complex issues to senior technicians when needed.
• User Education: Train and educate users on new software and systems, ensuring smooth adoption and maximizing their productivity.
• Documentation and Reporting: Maintain accurate records of resolved issues and prepare reports for analysis and improvement of IT services.
• Customer Focus: Prioritize excellent customer service, treating every user with courtesy, respect, and a positive attitude.

Asian Paints Careers

Skills:

• Strong technical skills, with the ability to troubleshoot and resolve technical issues
• Excellent communication and interpersonal skills, with the ability to build rapport with users and explain technical concepts in a clear and concise manner
• Ability to work independently and as part of a team
• Ability to prioritize tasks and meet deadlines
• Strong attention to detail