Responsibilities:

• Greet and welcome customers, providing a warm and friendly welcome.
• Understand customer needs and preferences, recommending suitable Amul products and services.
• Assist customers with product selection, explaining features and benefits.
• Process customer orders accurately, ensuring correct pricing and documentation.
• Handle cash transactions, following company policies and procedures.
• Maintain a clean and organized sales area, ensuring a pleasant shopping environment.
• Resolve customer inquiries and complaints promptly and professionally.
• Upsell and cross-sell additional products and services to increase sales revenue.
• Contribute to the achievement of sales targets and store performance goals.

Amul Careers

Skills:

• Strong communication and interpersonal skills, able to interact effectively with customers, colleagues, and supervisors.
• Excellent customer service skills, able to handle customer inquiries, complaints, and feedback with professionalism and empathy.
• Proficient in Microsoft Office Suite and relevant point-of-sale (POS) software.
• Detail-oriented and meticulous, ensuring accuracy in order processing, cash handling, and record-keeping.
• Adaptable and flexible, able to handle multiple tasks simultaneously, work independently and as part of a team, and adjust to changing priorities.
• Passionate about sales, with a strong desire to generate leads, close deals, and contribute to sales growth.