Ambuja Cement Recruitment 

Do you possess a passion for helping others and a desire to build positive customer relationships? Are you eager to contribute to the success of a leading cement company like Ambuja Cement? If you thrive in a fast-paced environment and excel at providing exceptional customer service, then joining Ambuja Cement as a Customer Support Representative could be your ideal career opportunity.

Ambuja Cement Jobs Near Me

Responsibilities:

• • Respond to customer inquiries through various channels (e.g., phone, email, chat) in a courteous, professional, and timely manner.
  • Gather information to understand customer needs and concerns, actively listen to their issues, and identify appropriate solutions.
  • Provide accurate and helpful information about Ambuja Cement's products, services, and policies.
  • Resolve customer complaints effectively, ensuring their satisfaction and building positive relationships.
  • Escalate complex issues to relevant departments for further assistance.
  • Maintain accurate records of customer interactions and document solutions provided.
  • Contribute to improving customer support processes and procedures.

   

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Ambuja Cement Job Freshers

Skills:

• Minimum high school diploma or equivalent.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong problem-solving and analytical abilities.
• Ability to work independently and as part of a team in a fast-paced environment.
• Adaptability, patience, and a positive attitude.
• Proficiency in basic computer applications (MS Office Suite).
• Bilingual proficiency in English and Hindi (a plus).

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