Position title
Amazon Careers – Find a Job – Customer Service Specialist
Job Location
India
Remote work from: IND
Base Salary
USD15-USD24 Per hour
Qualifications
12th Pass/Graduate.
Employment Type
Full-time
Description
Amazon Careers
Are you passionate about exceeding customer expectations and building positive relationships? Does problem-solving come naturally to you, and do you find satisfaction in turning challenges into opportunities? If you thrive in a dynamic environment and dream of a career empowering millions through exceptional customer service, then the Customer Service Specialist role at Amazon could be your perfect match!
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Responsibilities:
- Serve as the first point of contact for customers across various channels (phone, email, chat), addressing their inquiries, concerns, and complaints with empathy and professionalism.
- Actively listen, understand their needs, and provide timely and accurate solutions, leaving them feeling heard and valued.
- Go the extra mile to exceed expectations, fostering trust and loyalty towards the Amazon brand.
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Amazon Careers
Skills:
- Excellent communication, written, and interpersonal skills, with fluency in English and potentially a second language depending on the location.
- Strong problem-solving and analytical abilities, with a focus on finding win-win solutions.
- Ability to work independently and as part of a team in a fast-paced and metrics-driven environment.
- Proficient in MS Office Suite and comfortable using various digital tools.
- Positive and enthusiastic attitude with a willingness to learn and grow.
Tags: Amazon , recruitment, job opportunities, career, hiring, job search, job application, Amazon careers, work at Amazon , job openings, job vacancies, job opportunities at Amazon , Amazon jobs, Amazon recruitment 2024, Amazon hiring 2024
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Hiring organization
Date posted
March 10, 2024
Valid through
August 31, 2024
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