Location: Work From Home

About the Job

Aditya Birla Fashion and Retail is hiring a Concierge to enhance our customer experience. In this role, you will assist customers with inquiries and provide support for their shopping needs. This is an exciting opportunity to work from home with a leading fashion retailer.

Key Responsibilities

• Respond to customer inquiries via phone, chat, and email.
• Provide information about products, services, and promotions.
• Assist customers with order placements and tracking.
• Handle customer complaints and resolve issues effectively.
• Collaborate with other teams to ensure customer satisfaction.
• Maintain detailed records of customer interactions.

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Requirements

• High school diploma or equivalent.
• Strong communication skills in English and any regional language.
• Basic computer skills and familiarity with customer service tools.
• Previous experience in customer service or retail is a plus.
• Ability to work independently and in a team environment.

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Benefits

• Competitive salary and incentives.
• Flexible working hours.
• Opportunities for professional development.
• Friendly and supportive team culture.

How to Apply

If you are interested, please apply through our official site. We look forward to receiving your application!

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